FAQs
Last Updated: December 2025
Welcome to the Driesbrewing Help Center. Below you’ll find answers to the most common questions about ordering, shipping, returns, payments, and account support. If you need further assistance, our support team is always happy to help.
1. Orders & Purchasing
How do I place an order?
- Browse our collection of men’s apparel
- Select your preferred items, size, and quantity
- Add items to your cart
- Proceed to checkout and complete payment
You will receive an order confirmation email once your purchase is successful.
Can I change or cancel my order after placing it?
Yes, but only before the order is processed or shipped.
- Contact us as soon as possible at support@driesbrewing.com
- Include your order number and request details
Once an order has shipped, it cannot be changed or canceled and must follow our return process.
2. Shipping & Delivery
Where do you ship from?
Orders are shipped from our fulfillment facilities and delivered using trusted national carriers.
Which shipping carriers do you use?
- USPS
- UPS
- FedEx
Carrier selection depends on destination and package details.
How long does shipping take?
| Shipping Stage | Timeframe |
|---|---|
| Handling Time | 1 business day |
| Transit Time | 2–6 business days |
| Total Delivery Time | 3–7 business days |
Delivery times are estimates and may vary due to external factors.
What is the shipping cost?
| Shipping Method | Cost |
|---|---|
| Standard Shipping | $6.99 |
No hidden fees apply.
What is your order cut-off time?
Orders placed before 5:00 PM (EST), Monday–Friday are processed the same business day. Orders placed after this time are processed the next business day.
3. Tracking & Delivery Issues
How can I track my order?
Once your order ships, you will receive a shipping confirmation email with a tracking number. Tracking updates may take up to 24 hours to appear.
What if my order is delayed?
Delays may occur due to weather, carrier issues, or high shipping volumes. If your order is significantly delayed, please contact our support team.
What if my package is lost?
If a shipment is confirmed lost by the carrier, we will assist with a resolution, which may include a replacement or refund depending on the situation.
4. Returns & Refunds
What is your return policy?
- Returned within 30 days of delivery
- Unused and unworn
- Original condition with tags attached
How do I start a return?
Email support@driesbrewing.com with:
- Your order number
- Item(s) to return
- Reason for return
How long do refunds take?
Refunds are processed within 5 business days after the returned item is received and inspected. There are no refund or restocking fees.
Who pays for return shipping?
Customers are responsible for return shipping costs unless the return is due to a mistake or defect on our part.
5. Payments & Billing
We recommend PayPal for fast and secure checkout. Other accepted payment methods may be displayed at checkout depending on availability.
All transactions are encrypted and processed by secure third-party payment providers. Driesbrewing does not store full payment details.
6. Products & Sizing
- Outerwear
- Tops
- Pants
- Coordinated sets
Please refer to sizing information on each product page or contact support for assistance.
8. Customer Support
Email: support@driesbrewing.com
Support Hours: 8:00 AM – 7:00 PM (EST), Monday – Saturday
Thank you for choosing Driesbrewing.
