Shipping Policy

1. Shipping Coverage and Service Area

Driesbrewing ships orders to supported delivery destinations within the United States where our shipping partners operate. Orders are prepared for dispatch and delivered through established national carriers. Available delivery services depend on the destination address and the carrier's service coverage.

Our shipping carriers include USPS (United States Postal Service), UPS, and FedEx. Carrier selection depends on the destination, package requirements, service availability, and delivery efficiency.

Before completing your purchase, please confirm that your shipping address is accurate, complete, and eligible for delivery. If a destination cannot be served by our available shipping partners, we may contact you to discuss the available options before dispatch.

2. Order Processing and Cut-Off Time

Every order goes through a processing stage before it is handed over to the shipping carrier. This stage includes order verification, product checks, preparation, packaging, and dispatch arrangements. Our standard handling time is one business day.

How the cut-off time works

Orders placed before 5:00 PM Eastern Standard Time (EST), Monday through Friday, enter our normal processing schedule. Our standard handling time is one business day. The cut-off time does not guarantee that every order will be dispatched on the same calendar day.

Orders placed after 5:00 PM EST, on weekends, or on applicable public holidays are processed according to the next available business-day schedule. If an order requires additional verification or clarification, processing may take longer. We will contact you if further information is needed.

Business days are counted separately from calendar days. Weekends and applicable holidays are excluded from our standard handling and transit estimates.

3. Shipping Methods and Delivery Timeframes

Driesbrewing uses established delivery carriers to transport orders from dispatch to the shipping address provided at checkout. Standard delivery is arranged through USPS, UPS, or FedEx. The carrier assigned to an order depends on destination coverage, package characteristics, service availability, and operational considerations.

Delivery estimates include the standard handling and transit stages described above. Transit time generally starts when the carrier receives the parcel, rather than when the order confirmation email is sent.

The stated delivery window is an estimate, not a guaranteed arrival date. Actual delivery may be affected by carrier capacity, weather, transportation disruptions, address verification, seasonal order volumes, or other circumstances outside our direct control.

4. Shipping Costs

Driesbrewing uses a flat-rate shipping charge for standard eligible orders. The applicable shipping charge is displayed during checkout before you submit your purchase, allowing you to review the delivery cost alongside your order total.

The standard flat rate is intended to make shipping costs easy to understand before payment. Any applicable taxes or other charges, if required, will be presented during checkout where applicable. Driesbrewing does not intentionally add undisclosed shipping or handling charges after an order has been placed.

If a delivery destination cannot be served under the standard shipping arrangement, we will address the issue with you before proceeding with any alternative arrangement that changes the quoted shipping cost. Please review your checkout summary carefully before completing payment.

5. Products Covered by This Policy

This Shipping Policy applies to products purchased directly through Driesbrewing.com, including the following apparel categories:

• Dresses: Apparel items designed for a variety of everyday and occasion-based outfits.
• Shirts: Tops offered in the styles and sizes listed on the product pages.
• Sweaters: Knitwear and sweater styles available in our online collection.

Products are prepared for shipment according to their packaging requirements and the carrier rules applicable to the order. Product availability, size, color, and other selection details are determined by the information displayed on the relevant product page and in your order confirmation.

This policy concerns shipping and delivery only. Product eligibility for returns, exchanges, or refunds is governed by the applicable Return and Refund Policy.

6. Order Confirmation and Shipment Notifications

After an order is successfully submitted, an order confirmation email is sent to the email address provided during checkout. Please review this confirmation to verify the items ordered, quantities, shipping address, and other purchase details.

Once the order has been prepared and dispatched, we will send a shipping confirmation when the relevant shipment information becomes available. Depending on the carrier and shipment status, the email may include:

• The shipping carrier assigned to your parcel.
• Your shipment tracking number, when available.
• A tracking link, when provided by the carrier.
• Other available shipment details to help you follow delivery progress.

Please check your inbox and spam or junk folder if you cannot find an order-related email. If the email address entered at checkout contains an error, contact customer support for assistance.

7. Delivery Services and Tracking

Shipments are delivered through USPS (United States Postal Service), UPS, or FedEx. Driesbrewing selects the carrier based on service availability and shipment requirements. A particular carrier cannot be guaranteed unless it has been specifically confirmed for the order.

When a tracking number is issued, use the tracking link in your shipping confirmation email to view the latest information provided by the carrier. Carrier tracking may show events such as shipment acceptance, transit scans, arrival at a local facility, an out-for-delivery status, or delivery confirmation.

Tracking information may not appear immediately after dispatch. Updates can take up to 24 hours to become visible, depending on when the carrier scans the parcel and synchronizes its tracking system. A temporary lack of updates does not necessarily mean that a shipment has been lost.

Carrier websites and delivery notifications are the primary sources for the most recent scan information. If tracking indicates an exception, an unsuccessful delivery attempt, or a prolonged delay, contact us with your order number and tracking details so we can assist with the next steps.

8. Accurate Shipping Address and Customer Responsibilities

Customers are responsible for entering a complete and accurate shipping address when placing an order. This includes the recipient's full name, street address, apartment or unit number when applicable, city, state, ZIP code, and a valid contact email address.

Please review all shipping information carefully before submitting payment. If you notice an address error after placing an order, contact us as soon as possible. We can review whether a correction is possible, but we cannot guarantee changes once the order has entered processing or been transferred to the carrier.

Driesbrewing cannot guarantee successful delivery when an address is incorrect, incomplete, inaccessible, or otherwise unsuitable for the carrier's delivery service. Additional carrier services or address-correction options may be unavailable for a shipment that has already been dispatched.

9. Incorrect or Incomplete Addresses and Failed Deliveries

If a carrier cannot deliver a parcel because the address is incomplete, the recipient is unavailable, access is restricted, or another delivery issue occurs, the carrier may attempt redelivery, hold the parcel for collection, or return it to the sender according to its procedures.

If a shipment is returned because of an address error or another customer-related delivery issue, additional shipping costs may apply before a replacement shipment can be arranged. Any applicable reshipping cost will be communicated before the new shipment is arranged.

10. Delayed, Missing, or Lost Shipments

Although we work to provide a reliable delivery experience, delays can occur after a parcel leaves our handling process. Severe weather, carrier network interruptions, peak-season demand, operational disruptions, and delivery-access issues may affect the original estimate.

If your order has not arrived within the estimated delivery window, first review the tracking link and check whether the carrier has posted a delivery exception or requested additional information. If there is no meaningful update or the parcel appears to be missing, contact Driesbrewing customer support.

When contacting us, please provide your order number, the email address used at checkout, and the tracking number if one has been issued. We will review the available order and shipment information and, where appropriate, work with the carrier to investigate.

If a shipment is confirmed lost or cannot be reasonably located, we will review the circumstances and communicate an appropriate resolution. Depending on the investigation, order status, and applicable policy, a resolution may include reshipment or a refund. A resolution is not considered confirmed until it has been reviewed and communicated by our support team.

If tracking shows that a parcel was delivered but you cannot locate it, check the delivery location, mailbox, building reception, or other usual drop-off areas, and ask household members or property staff whether they accepted it. You may also contact the carrier for further delivery details. If the parcel remains missing, contact us so we can review the available information.

11. Split Shipments and Multiple Items

Orders containing multiple products may occasionally be dispatched in separate parcels. This can occur because of packaging needs, fulfillment availability, or operational considerations. If an order is split into multiple shipments, the parcels may travel separately and arrive on different dates.

When separate tracking information is available, it will be shared through the relevant shipment notifications. Please review each tracking number before concluding that an item is missing from your order.

Driesbrewing will not charge an additional standard shipping fee solely because an eligible order is divided into multiple shipments. If an item appears to be missing after the other parcels have arrived, contact customer support with your order details.

12. Shipping Restrictions and Delivery Access

Delivery availability depends on the service area and restrictions imposed by the selected carrier. We cannot guarantee delivery to locations outside supported service regions or to addresses that a carrier is unable to serve.

P.O. Box delivery is available only when the assigned carrier and service support that type of address. If a selected shipping service cannot deliver to a P.O. Box, an alternative eligible physical address may be required before the order can be dispatched.

Customers should provide any necessary apartment, suite, building, or access information at checkout. If special delivery instructions are needed, please verify that the carrier supports those instructions and that the address is serviceable.

13. Returns and Shipping Fees

The standard shipping charge for an eligible order is $6.99. Shipping fees are generally non-refundable once the order has been dispatched, except where a refund is required by applicable law or where the issue results from an error attributable to Driesbrewing's fulfillment process.

If an order is eligible for a return or refund, the applicable Return and Refund Policy determines the return process, product eligibility, refund method, and processing conditions. Please review that policy before sending an item back.

If we ship the wrong item or make a fulfillment error, contact customer support before arranging a return or replacement. We will review the circumstances and provide instructions for the appropriate resolution. Do not assume that an item should be returned to the address printed on the shipping parcel without first confirming the correct procedure.

14. Business Days and Delivery Calculations

To keep shipping estimates consistent, Driesbrewing uses the following definitions when calculating standard handling and transit windows.

Delivery calculations may be affected by the time an order is submitted, the applicable cut-off, holidays, carrier collection schedules, and the destination's service availability. For this reason, the estimated delivery window should be used for planning rather than as a guaranteed appointment.

15. Changes to Shipping Information and This Policy

If you need to change your shipping address or other delivery details, contact us as soon as possible and include your order number. We will review the order status and let you know whether a change can be made before dispatch. Requests made after the parcel has entered the carrier network may not be possible to accommodate.

Driesbrewing may update this Shipping Policy when shipping operations, delivery services, or business procedures change. The version published on this page describes the shipping terms currently presented by our website. Customers should review the policy when placing a new order.

Any update will not be used to misrepresent the shipping cost or delivery estimate shown for an order already placed. Where an order-specific issue requires clarification, our support team will communicate with the customer directly.

16. Contact Driesbrewing About Shipping

If you have questions about shipping costs, order processing, tracking information, delivery delays, address corrections, or a parcel that has not arrived, please contact our customer support team. Providing your order number and relevant shipment details will help us review your request more efficiently.